Testimonials

Time is everything in professional services. It’s critical. WiseTime helps us identify inefficiencies and improve processes. It also enables us to make informed decisions regarding our fixed fee structure by analyzing whether the actual time invested aligns with the fixed fees set for our business.

“WiseTime is the easiest timekeeping software that we’ve ever encountered. It has really helped us address the key pain points such as automating time capture, reducing manual errors, freeing up time for more valuable work, and improving reporting accuracy. WiseTime allows us to capture more time and work more efficiently.”

I’m Quinn Ross, I am the Managing Partner and CEO of the Ross Firm Professional Corporation. We are currently in the Goderich office, which is also where I make my home and have made my home since I was six months old. We had been positioning ourselves for years with respect to how we do work, how we approach the physical plant of work and how we make an ecosystem that’s more human and sustainable. We always believe that suggesting that someone spent 10 hours like grist for the mill, and then going home and somehow restoring themselves with four hours of Haagen-Dazs and red wine – probably wasn’t really the most sustainable model. The hours you are spending here are actually hours you’re building yourself, hours that are fulfilling you, not depleting you. The only way to approach work and the people we work with is from the position of abundance. We want to engage the people who we work with, where they’re most passionate. We want to eliminate the things that no one likes doing, we want to allow them to focus on what they were trained to do – they don’t want to file, they don’t collate, they don’t want to keep track of phone calls, they don’t want to watch how much time they spent on an email. On the back side you want to know who does not want to pay for filing and photocopying and keeping track of phone calls, because there’s zero value added to the client for those things. It is an anathema to them – they get so angry and so they should – they don’t care about the processes; they care about the outcome and the value to their matters and it makes that value proposition so much easier because we’re not having to engage in it and WiseTime is like key to that. What WiseTime does is it sits in the background passively and it tracks the work you’re doing across all of your different platforms on your computer. Then as you go through, you’re able simply to allocate that exact amount of time on a word doc, on a pdf, in a zoom meeting without worrying about when you started working on it and when you stop because I’m working on 10, 12 things at a time all day long. It’s exceptional. From our experience there are four types of work there’s wrote, robotic, skilled and bespoke. And people who work in a law firm should be working on the last two period. And the first two should be turned over to platforms capable of doing that work, there’s no value to the people doing it and there’s certainly no value to the people who are paying for it. Our most significant evidence of the success is that we are capturing more time in our day as a result of this software [WiseTime]. We’re picking up two-digit percentages in overall revenue, simply as a result of using this software. As a result of the efficiencies that we’ve experienced, we get to do things we love more and that can be we get to do the work that we love more or we get to spend time being humans out in the world more. Anything that saves us time on these diurnal intensive administrative processes is time that we could not have gotten any other way and it’s time we get to spend doing things we love as opposed to the things we have to. It’s almost impossible to believe how simple it is you download the app and you turn it on.

Flow is like a state of mind. It’s how you work and how you feel when time flies. You know when you’re doing something and you start at 8 and then before you know it, it’s 10 at night and you’re like wow what just happened? I do a lot of corporate law. I really enjoy doing that and what happens sometimes though is that I’ll be doing several projects at once. I’ll be working on one project somebody will call me, somebody will come into my office, I’ll look something up. When I’m doing all these different things it becomes difficult for me to track everything. It’s difficult for me to say ok ill sit from 8-9 to do this and then 9-11 to do that. Because the projects that I do don’t wait for each other. They just happen as they happen in real time. How does WiseTime help you flow? For me WiseTime helps me stay in that mindset by not having to worry about starting a clock or stopping a clock. It just records all of my activities that I’m doing on my computer, and then I can filter those out, and delete what I want and keep the ones that I want to track and then post them. It becomes simple because it’s reading what I’m doing as opposed to me having to take some proactive step to start a timer or stop a timer and worry about a decimal here and a decimal there. It just does it for me and gets out of the way so I can continue to work and remain in that mindset. I used to have to stop and think about everything and say ‘oh yeah and then this person called me’ and I would have to manually think about that. But with WiseTime it automatically keeps track of that. It reads what I’m doing, sometimes the title page of the browser or the document that I’m working on, and it just gets out of the way and lets me do my thing and deal with my clients and matters. What about results? Yeah, I’ve definitely increased my billable hours and efficiency because I have more time to tend to work than to sit there and think about what it is that I did and take an extra 30 to 60 minutes every night first to solve that and then to record it. That’s the good thing – it solves that and tells you what hours you’ve done but then it’s also recorded – it’s already entered into the computer and presented. So yeah it results in more billable hours; it’s great. It doesn’t miss a beat. Literally, it doesn’t miss a beat of the current. WiseTime helps hundreds of legal practices utilise their time more efficiently and improve their work flow. Without having to keep time manually, or think about time recording, lawyers are able to focus more on their matters and clients. We can help you get more productive and increase your billable hours too. Schedule a free demo or sign up today for your 30 day free trial.

“WiseTime has become an indispensable part of my practice administration. The cost of the application pales in comparison to the increase in revenue which it generates. Since its implementation, WiseTime has contributed to a nearly 40% increase in billable time capture in my practice. I recommend the product unequivocally.”

My name is Martin Schweiger, I’m a patent attorney in Singapore and in Munich, and we are a patent and trademark firm. Mainly we serve clients from Germany, Singapore, then also overseas associates; so a pretty diverse firm. Prior to WiseTime we had our self-created software. That software was a bit cumbersome for attorneys to enter time. The overall value of WiseTime to our business is mainly monetary I would say and also ease of use, of course, and also a tremendous help in improving our processes. It was my suspicion that we lose a lot of billing time. Within the first few days I just recovered an additional billing time that is good for paying the software for 6 months. WiseTime is used to also improve our office processes. For 2 or 3 months we measured how much time we spend in the office for incoming mail and I was really surprised. And again, measuring with WiseTime we could save 80% on the work time spent on incoming mail. Only WiseTime made it visible. One year in, how do I rate it? I mean just the fact that we still have it and we will keep it is enough right? It says enough about the software. So it became a piece of software that I cannot live without anymore.