Anaqua

WiseTime is part of Anaqua Inc., IP Management Solutions & Services.

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WiseTime

Manage Subscription and Payment Method

1 month ago · Updated

Your subscription and payment method to WiseTime is all managed from the Team Settings.

Team Managers and User Admins will have access to this area to review your current subscription,  update your payment method and cancel your subscription.

Sections in this article:

  1. Manage your subscription
  2. Update/Add your Payment Method

Management of Subscription

To review or change your subscription, go to Team Settings (1) and under the SUBSCRIPTIONS & PLANS heading click here (2).

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You will then be directed to your Subscription where you can manage everything that you need too. This will show you:

  1. How many seats are being used.
  2. The cost per seat and the total cost of the seats.
  3. Where you can add or remove any seats for your subscription.
    1. Ensure you remove any seats if they are not used and you do not wish to pay for these before your next charge date.
  4. Payment method and updating your payment details
  5. Cancel subscription at anytime - all Team data will be removed from our systems immediately, please be sure you want to cancel.

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Update/Add Payment Method

If you need to change the card details for your WiseTime subscription, you can update this at any time within your Team Settings (1) and by clicking on Update Payment Method (2) and Cancel Subscription (3).

As noted above, you can update your payment method where you manage your subscription as well.

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Below is an example of the payment information to be provided for your subscription:

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For any billing/subscription queries you may have about WiseTime, please contact support@wisetime.com for assistance.

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